Refrigeration condensing units on a commercial rooftop
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Preventive Maintenance
Scheduled refrigeration maintenance

Commercial Refrigeration Maintenance in Metro Vancouver

Most breakdowns start as small problems. Scheduled preventive maintenance catches them early, lowers energy bills and extends the life of your walk-ins, reach-ins, ice machines and display cases.

Refrigeration technician with a service checklist
Preventive maintenance

What a maintenance visit includes

The Arctic Fox survives winter by planning ahead, and so do we. Each visit follows a checklist built for your equipment, and we tell you about anything that needs attention before it turns into a service call.

  • ✓
    Condenser and evaporator coil cleaning
  • ✓
    Refrigerant pressure and leak checks
  • ✓
    Fan motors, belts and electrical connections
  • ✓
    Door gaskets, heaters and hinges
  • ✓
    Defrost and thermostat settings
  • ✓
    Drain lines and ice machine cleaning
Why it pays

The benefits of regular maintenance

01

Fewer breakdowns

Worn parts get replaced on your schedule, not in the middle of a Friday rush.

02

Lower energy bills

Clean coils and the correct charge let the system run shorter, more efficient cycles.

03

Longer equipment life

Compressors and fans last longer when they are not working against dirt and heat.

04

Food safety

Stable temperatures protect product and help you pass health inspections.

05

Predictable costs

Planned visits make repair costs easier to budget.

06

Service records

Notes from every visit help with warranties, inspections and planning.

Maintenance plans

Choose your level of protection

Three set plans plus a custom option, each priced for the equipment on your site. Tell us what you have and we will send a proposal with your options side by side.

Preventative
Essential protection and inspections
2 major visits a year
✓Testing and inspecting to catch problems early
✓Priority scheduling for emergency repairs
Most popular
Proactive
Full coverage, including filters and belts
4 visits a year (2 major, 2 minor)
Everything in Preventative, plus
✓Calibrating and adjusting for peak efficiency and lower energy bills
✓Cleaning and lubricating to extend equipment life
✓Belts and filters, parts and labour included
Performance
Total peace of mind with premium care
4 visits a year (2 major, 2 minor)
Everything in Proactive, plus
✓Emergency repairs included on most contracts, so no surprise labour bills
✓Planned component replacement to stay ahead of failures
Custom
Built around your operation
Visit schedule set to your needs
Tailored to your site
✓Monthly or more frequent visits for equipment that runs hard
✓Coverage mixed and matched from the other plans
✓One agreement for multiple locations
✓Industrial, cold storage and process cooling systems
Every plan includes
Computerized scheduling
Visits are planned around your equipment, operating conditions and run time.
Digital service reports
A full report after every visit, so you always know the state of your equipment.
C.A.R.E. reviews
Customer Assurance Review and Evaluation makes sure the service you get beats the service you bought.
24-hour priority service
Round-the-clock availability with priority response to keep downtime short.

Preventative and Proactive plans include priority scheduling over non-maintenance customers for emergency repairs (standard emergency rates apply). Proactive and Performance plans include the labour and material cost of replacing belts and filters. Performance also includes labour and materials for planned replacement of moving and maintainable components, and on most contracts it includes emergency repairs. Your proposal confirms exactly what is covered. Custom plans are priced to the visits and coverage you choose. Additional labour and parts are billed at standard rates.

How it works

Getting your equipment back up is simple

01

Call or send a request

Call (778) 874-2665 any time. For quotes and non-urgent work, send us the details and we will book a time that suits you.

02

On-site diagnosis

A certified technician finds the root cause and explains what failed and what it will take to fix it before work goes ahead.

03

Fixed and followed up

We make the repair, confirm the system holds temperature and point out anything that will help prevent the next breakdown.

FAQ

Frequently asked questions

How often should commercial refrigeration be serviced?

Most businesses benefit from two to four visits a year. Kitchens with heavy grease, flour or dust, and equipment that runs hard in summer, usually need more frequent service.

Do you offer maintenance plans for multiple locations?

Yes. We set up plans for restaurant groups and multi-site retailers with a consistent checklist at every location.

What equipment is covered?

Walk-in coolers and freezers, reach-ins, prep tables, display cases, ice machines, condensing units, chillers and commercial HVAC.

Will maintenance lower my energy costs?

Dirty condenser coils and incorrect refrigerant charge are two of the most common causes of wasted energy. Fixing them usually reduces run time and power use.

24/7 emergency service

Stop breakdowns before they start

Set up a maintenance plan for one location or all of them.

(778) 874-2665